Cyber Intelligence for Retail

The retail sector ranks among the Top Ten online fraud targets. It faces a 267% growth rate in phishing attacks alone. In 2006, consumer concern about Internet security led to nearly $3 billion in lost U.S. e-commerce sales, according to a Gartner estimate.

The Internet is a goldmine of information for physical retail fraud as well. Online forums openly share the “how-to’s” of shoplifting techniques. What’s more, stolen and fraudulent gift cards, as well as store-branded credit cards are becoming popular targets.

Rising Vulnerability

By identifying compromised accounts quickly, Cyveillance can significantly raise average fraud savings.

Cyveillance also helps mitigate online customer diversion activities. Today, successful or unsuccessful selling seasons are measured in fractions of a percentage point. Online customers that have been diverted to other sites have a significant impact on revenue.

Leading Retailers Rely on Cyveillance

Experts predict that by the end of 2007, retailers will hand over $6.5 billion to online fraudsters. That’s why many of the largest retail companies have turned to Cyveillance’s intelligence-led approach. Using cyber intelligence as an additional layer of security, retailers can better protect their reputation, revenues and customer trust.

Key Solutions for Retailers

Cyber Intelligence From Cyveillance Allows You To:

  • Manage inventory shrinkage by identifying security vulnerabilities that are discussed online
  • Reduce fraud-related losses by identifying transactions that utilize stolen personal credentials, such as credit card numbers
  • Maintain customer trust in online commerce by proactively eliminating online phishing schemes
  • Track sensitive online discussions by insiders that put your trade secrets and intellectual property at risk
  • Protect your executives, events, and facilities from the dangerous actions of extremists and individuals
  • Recapture revenues by eliminating online customer diversion techniques used by predators and competitors

Cyveillance Cyber Intelligence At Work:

  • A large retailer stopped unauthorized online sales of defective merchandise, recapturing millions in lost revenues and protecting customer confidence.
  • A retailer who issues credit cards rapidly identified compromised accounts faster and achieved $4,700 in average fraud savings per compromised account.